POSTAL CHARGES... Setting the postal charge: You don't want to be so expensive that you lose sales - nor to be so cheap that you lose money! You need to find a suitable compromise. In my case I analysed a full year's invoices to arrive at a postage charge that suited most destinations and packaging methods. I ship prints rolled in tubes by preference and no longer offer matted prints from my websites. But I do still ship multiple prints packed flat (between two sheets of 2mm MDF), which is equivalent to shipping a mounted print. Be prepared to lose money on some shipments - you will make up for the loss on others. For example, if you lose a little money when shipping 3000 miles away, you'll get it back when shipping locally at the same rate. The "trick" is to make enough on international shipping but to not be too pricey locally. Here in the UK I ship tubes worldwide by Royal Mail "printed paper" service (must be under 2kg). I have my shopping cart set to a post charge of £2 per item plus a shipping charge of £2 - I lose a little about 30% of the time. But it only takes one UK order for a couple of prints to redress the balance. Remember that if your customer orders more than one print it will cost you almost nothing to ship the second one.
SHIPPING & HANDLING... Personally I keep two lengths of 3" diameter tubes in stock (18" and 24") and sheets of 2mm MDF pre-cut to 18" x 24" (MDF is similar to Masonite/hardboard, smooth on both sides). The MDF is slightly more expensive so I base my packaging costs on that. How is Shipping charged?:The "post" charge is applied to every print (or other item) ordered. The "shipping" charge is applied only to the first item ordered. So (using example prices only) the first £10 print ordered is: £10 + £2 postage + £2 shipping. All additional copies are charged at £10 + £2 postage. If you don't want to set a "shipping" charge leave it blank. In that case every print will be simply charged as £10 + £2 postage.
UPDATING... You can change your settings any time you choose simply by emailing me or using the Members form - but do quote the Starving Artists reference number for that image so I can easily find it! |